Meet Peter Drucker: The Effective Executive

Management as a liberal art

Drucker saw what others missed: the modern organization is civilization's operating system, and managing one is about human beings, not charts. His study of GM created the field; his thirty-nine books furnished it.

The questions

What is our mission? Who is our customer? What does the customer value? What are our results? What is our plan? Five questions, decades of consulting, and most organizations still can't answer the second one. He also gave knowledge workers their hardest assignment: manage yourself — your time, your strengths, your contribution.

Why they belong at your table

Seat him when you are busy but unsure you are effective. One conversation and he will locate the difference precisely.